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Hello! If you don’t know how to reset your printer waste ink pad counter, we can help you solve that problem. Feel free to contact us and our support team will help you.

Contact us

  • Send us your message
  • Our support team will respond to you
  • Make sure that the printer error is “Ink pad needs service” or “ A printer’s ink pad is at the end of its service life”
  • Book an appointment with us
  • Connect your printer to your PC with an internet connection
  • Download remote software such as Ultraviewer. Download it here
  • Our support team will connect to your PC remotely

To book an appointment, you need to purchase our service here:


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